We know how important the personal availability of technical support is for software users. We support you competently, reliably and quickly in all questions concerning our software solutions.
You can reach us by phone on weekdays from 9:00 am – 5:00 pm CET at +41 44 2146 – 300. Please send your email directly to Support.
In order to process your request as quickly as possible, kindly provide us with the following details:
- User in EBS (login name)
- Navigation path to the form/page for which support is required
- Name of the form/page
- Error message
- Description of the request
- Informative screenshots regarding the request