Improve your customer service and increase your efficiency!
A new communication channel that is becoming more and more important is the use of chatbots – the (r)evolution in customer service. This enables customers to communicate with you without having to accept the restrictions of fixed office hours and endless call center waiting loops. Modern chatbots increase customer satisfaction, reduce costs, relieve staff efficiently and free them from routine tasks so they have more time for the things that really move your business forward. Don’t miss this competitive edge!
What opportunities are there for you? We bring light into the darkness
Chatbots support the entire customer journey in customer dialogue – they can be used in conjunction with an avatar, but do not have to be. Technically, bots are more closely related to a full-text search engine than to artificial or even natural intelligence. As computer performance increases, however, chatbot systems can access ever more extensive databases faster and faster and therefore also offer intelligent dialogues for the user, the so-called virtual personal assistants.
Increase your customer experience with chatbots! Take part in our free webinar on October 15, 2019 at 10:00 am and learn more:
- What is a chatbot?
- What can I do with it?
- What is the difference to the Virtual Assistant & Digital Assistant?
- Where is the journey going? Is the trend towards the Digital Assistant?
The webinar will be held in German.
Further information and registration
Here you can read the Blog The digital evolution – how a chatbot became a digital assistant